Terms & Conditions of Rajasthan Royal Tour.
The booking terms and conditions of Rajasthan Royal Tour are detailed in this document. All bookings with Rajasthan Royal Tour are subject to the terms and conditions and limitations of liability as mentioned here. By making a booking with Rajasthan Royal Tour, you are agreeing to these terms and conditions. In the event of a contradiction between the terms and conditions mentioned here, on Rajasthan Royal Tour itineraries and documents or those posted on the Internet sites of Rajasthan Royal Tour, the latter will apply.
1. BOOKINGS AND PAYMENT
1.1 All bookings are handled by the Rajasthan Royal Tour team of Travel Advisors (by email or telephone) or via our Internet sites. Bookings are finalized only upon the completion and receipt of the Participant Information form. By making a booking with Rajasthan Royal Tour, you are agreeing to these terms and conditions.
1.2 Booking Confirmation, Deposit and Modes of payment
1.2.1 Rajasthan Royal Tour will provide via email the Travel Itinerary, the Booking Confirmation document.
1.2.2 A deposit of 50% of the total amount of the booking must be paid via our bank’s payment portal.
2. PASSPORTS AND VISAS
2.1. All travelers listed on the Participant Information form must be in possession of a valid passport and all relevant visas. It is your responsibility to ensure that you have valid travel documentation, including but not limited to passports and visas, which meet the requirements of immigration and other government authorities at every destination. Please refer to your nearest Indian Consulate for more information regarding visa requirements. If your itinerary includes travel to any other country besides India, please check on visa requirements for each country that you will visit. All passports require at least 6 months of validity from the planned date of departure from India. Any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility.
2.2 Non Transferable. It should be noted that all travel documents issued are non- transferable. Such documents may include but are not limited to, airline tickets, hotel vouchers, tour vouchers, exchange orders or any other document used to confirm an arrangement with a service provider. Such documents may also be subject to conditions such as, but not limited to, being non-refundable, non-date-changeable and subject to cancellation or amendment fees.
2.3. Health and Safety Information. Rajasthan Royal Tour advises you to regularly consult your country of residence’s department of foreign affairs website. Here you will find any information pertaining to safe travel in India and its surrounding countries. Rajasthan Royal Tour advises you to regularly consult the information provided by the proper authorities on the medical risks associated with travel to India or its surrounding countries. It is your responsibility to ensure that you are aware of any health requirements for your travel destinations and to ensure that you carry all necessary vaccination documentation. Please consult your travel doctor for more information.
3. CHANGES TO BOOKINGS PRIOR TO DEPARTURE
All changes to bookings will incur charges. These charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced. Where we incur any liability for a change fee or charge for any booking which you change, you agree to indemnify us for the amount of that fee or charge. Your refusal to pay any reasonable change fees will be regarded as a cancellation of your booking.
Please advise Rajasthan Royal Tour of the changes to your travel plans as early as possible by e-mail, telephone, or fax. Most hotels, airlines and suppliers charge a 100% cancellation penalty for changes to bookings between 7 days and 24 hours of departure. This may result in the forfeit of your deposit on these bookings.
4. CONDITIONS OF CANCELLATION
All cancellations of bookings will incur charges. These charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced. Where we incur any liability for a cancellation fee or charge for any booking which you cancel, you agree to indemnify us for the amount of that fee or charge.
4.1. To cancel your booking with Rajasthan Royal Tour, please notify your travel insurance company and Rajasthan Royal Tour in writing, stating the reason for the cancellation. Request an acknowledgement of receipt of your email or letter. Any cancellation fees will be calculated according to the date of receipt of the written advice of the cancellation of your booking. Please read your travel insurance policy carefully or contact your insurance provider to determine the policy conditions, level of cover and documentation required to make a claim against cancellation penalties charged by Rajasthan Royal Tour or any of its suppliers.
4.2. Cancellation Fees
4.2.1. Cancellation fees for all confirmed bookings where a Booking Confirmation has been issued and a deposit has been received by Rajasthan Royal Tour are detailed here with exception of cases covered at point
Please advise Rajasthan Royal Tour of the cancellation of your booking as early as possible by e-mail, telephone, or fax. Most hotels, airlines and suppliers charge a 100% cancellation penalty for cancellations between 7days and 24 hours of departure. Rajasthan Royal Tour will be unable to provide a refund for any such bookings.
4.2.2. For any booking, either fixed group departure or customized itinerary, if one or more participant travellers cancel their booking, and the itinerary will still be travelled by one or more participants, the per person price for the booking will be increased by cost of the cancelled participants share divided by the number of remaining participants. Any refusal of acceptance of the new per person cost will be regarded as a cancellation of the booking, and will be subject to the cancellation fees mentioned in point 4.4.3 Cancellation fees for partial cancellation (valid for fixed departure group itineraries). If one or more participant registered on the same itinerary cancels their participation in an itinerary that will still be maintained for the other participants, the cancellation fees mentioned above (point 4.2.1) will be calculated for the participant who cancels on:
• The per person cost of the services remaining unused at the time of cancellation for example flights and rail tickets
• The full cost of the booking for the services booked on a group basis divided by the number of participants for example ground transportation and hotels
5. INSURANCE
Liability: Rajasthan Royal Tour does not accept any liability of whatever nature, whether in contract, tort or otherwise, for the acts, omissions or default, whether negligent or otherwise, of any service provider, over whom we have no direct control. Under circumstances where liability cannot be excluded, such liability is limited to the value of the purchased travel arrangements. We do not accept any liability in contract, tort or otherwise for any injury, sickness, convenience caused directly or indirectly by force majeure or any other event which is beyond our control or which is not preventable by reasonable diligence on our part. In particular, but without limitation to these conditions, we accept no responsibility for any loss, damage or injury you suffer as a result of terrorism, war (including civil-war), coup, riot, civil disturbance or any type of criminal act. It is your responsibility to inform yourself about the safety and security situation in the places you are travelling to.
Travel Insurance: Rajasthan Royal Tour recommends that you take out a personal travel insurance policy including repatriation cover to protect you against the above mentioned risks. Rajasthan Royal Tour does not provide travel insurance. Please ensure that you take out a travel insurance policy that covers you for any adventure activities that you are participating in such as mountain trekking or scuba diving. For travel to high mountain regions and alpine areas, a specific insurance policy covering the expenses of search, rescue and repatriation in the event of an accident or illness is required. You will be asked to provide a copy of your travel insurance policy to Rajasthan Royal Tour as well as policy details when you complete the Participant Information form at the time of booking. Rajasthan Royal Tour also requests that you provide the contact details for a person to contact in case of emergency. Please make sure you have a copy of your travel insurance policy with you at all times. You are responsible for lodging any claims on your travel insurance policy (our guides and local staff assist you if required). Rajasthan Royal Tour will assist you by contacting your Travel Insurance provider if you are incapacitated or unable to contact them, and will provide the invoices of any expenses incurred by you.
6. PRICE
All prices are subject to availability and can be withdrawn or changed without notice.
6.1. Fixed Departure Group Itinerary Bookings
The price per person for the itinerary is based on the minimum number of participants mentioned in the offer of the itinerary (generally 3 participants). If less than the minimum numbers of participants register for the itinerary, Rajasthan Royal Tour may need to change some components or logistics of the itinerary in order to guarantee the departure specified in our offer. In the event of this occurring, Rajasthan Royal Tour may need to charge an additional “small groups” charge. You will be notified of this charge at least 21 days prior to the departure of the itinerary. This charge will be refunded to you if the minimum number of participants is achieved for the itinerary.
After the confirmation of the booking, the price of the itinerary can be changed if the price of flights transport, hotels or activities exceeds the price that was budgeted for in our quoted price for the itinerary. This supplement will be advised to you in the final invoice that will be emailed to you at least one week prior to departure.
6.2. “A la carte” and Customized Itinerary Bookings
Rajasthan Royal Tour gives you the option to personalize your itinerary, activities, mode of transport and to give you flexibility in travel dates, however until the itinerary and the travel dates are fixed, the price is subject to change. The price of the itinerary will be quoted to you on the travel itinerary provided to you by Rajasthan Royal Tour; this price is valid for 7 days or as per the validity date, whichever is the sooner.
After the confirmation of the booking, the price of the itinerary can be changed if the price of flights, transport, hotels or activities exceeds the price that was budgeted for in our quoted price for the itinerary. This supplement will be advised to you in the final invoice that will be emailed to you at least one week prior to departure.
6.3. All Travel Bookings
For any booking, either fixed or customized itinerary, if one or more participant travellers cancel their booking, and the itinerary will still be travelled by one or more participant travellers, the per person price for the booking will be increased by cost of the cancelled participants share divided by the number of remaining participants. Any refusal of acceptance of the new per person cost will be regarded as a cancellation of the booking, and will be subject to the cancellation fees mentioned in point 4.
Your refusal to pay any reasonable adjustments to the price of your itinerary will be regarded as a cancellation of your booking.
7. ADDITIONAL BOOKING INFORMATION TO CONSIDER
7.1. Sometimes at the time of creating and quoting your travel itinerary, we do not know the exact details of your international flights. Consequently, as a precaution Rajasthan Royal Tour considers that the first and last day of your itinerary are entirely devoted to travel to and from your country of origin. However sometimes these days can finally include services such as activities, accommodation and transportation and this may affect the final cost of the itinerary.
7.2. All of our travel itineraries unless otherwise stated, are based on twin share accommodation. Single rooms may be available on request, if available we will advise you of the additional cost which will be shown as a supplement on your itinerary and quotation.
7.3. After your booking has been confirmed, it is possible to extend your itinerary. Rajasthan Royal Tour will create a new itinerary and quotation. Any additional services and expenses will be invoiced to you by Rajasthan Royal Tour according to the changes that are required. The new invoice will be emailed to you 7 days prior to arrival. All changes and requests are subject to availability.
8. PARTICIPANTS UNDER THE AGE OF 18
Rajasthan Royal Tour will only accept bookings from people 18 years age or older. Any booking for an unaccompanied minor will be confirmed by Rajasthan Royal Tour only with the prior written consent of the parents or legal guardian. All unaccompanied minors must carry the relevant exit documents from their country of origins authorities permitting them to travel abroad without parents or legal guardian. Any minors who travel with only one parent, teachers or other unrelated adults, it is advisable to carry prior written consent of the parents or legal guardian and all official documents necessary to permit travel without both of the parents or legal guardian. The minor traveler should also carry the travel itinerary, as well as the name, addresses and telephone numbers of his/her parents.
9. RESPONSIBILITY
Rajasthan Royal Tour does not accept any liability of whatever nature, whether in contract, tort or otherwise in the following circumstances:
• Loss or flight tickets or other vouchers or travel documents by the traveler, • For the acts, omissions or default, whether negligent or otherwise, of any service provider, over whom we have no direct control • Invalid or inadequate Travel Insurance, identification, passport, visa or vaccinations. • Any loss, damage or injury you suffer as a result of unforeseeable and insurmountable incidents or events including but not limited to: terrorism, war (including civil-war), coup, riot, civil disturbance or any type of criminal act, strikes external to Rajasthan Royal Tour, technical or administrative failures external to Rajasthan Royal Tour, obstruction of airspace, bankruptcy of a supplier or partner of Rajasthan Royal Tour, bad weather, natural disaster, delays, including delays in postal services in the case of sending replacement plane tickets, passports etc, breakdowns, loss of luggage or other personal effects or misconnection of flights or other modes of transport. Any delays or necessary changes to an itinerary due to the above mentioned causes will be at the expense of the traveler. Rajasthan Royal Tour will not provide any compensation or refunds in such situations. Possible additional expenses related to any of the situations mentioned above including but not limited to taxes, hotel, car park fees or replacement and /or reissue of travel documents will remain the responsibility of the traveler. • Rajasthan Royal Tour reserves the right to change the dates, schedules or routes of itineraries, or cancel bookings to ensure the safety of the travellers and/or at the injunction of an administrative authority, as necessitated by unforeseeable and insurmountable incidents or events as mentioned above. In this case Rajasthan Royal Tour will calculate the unused portion of travel and deduct cancellation fees. The remaining amount will be held in credit for future use by the participant. If the credit is not enough to cover any new travel bookings, the difference will be paid by the participant.
Your refusal to pay any reasonable adjustments to the price of your itinerary will be regarded as a cancellation of your booking.
10. AGENT
Rajasthan Royal Tour acts as a travel agent only. We sell various travel related products on behalf of numerous transport and accommodation service providers, such as airlines, coach/rail and cruise line operators. Rajasthan Royal Tour’ obligation to you is to make travel bookings on your behalf and to arrange relevant contracts between you and the travel service providers. We have no responsibility for these services, nor do we have authority to make any warranty or representation regarding their standard. All bookings are subject to the terms and conditions and limitations of liability imposed by these service providers.